Monitoring
Availability and important failures are watched so issues surface before a customer has to report them.
Ongoing care
Website care and maintenance
Keep your website running and give your team a clear place to turn for help. We agree the monitoring, updates, backups, and support your system needs in one monthly plan.
Included
Core maintenance services
The exact plan depends on the system. A care plan may cover the following four responsibilities at a level defined in the written scope.
Security updates
Dependencies, infrastructure, and certificates are kept current instead of becoming a future emergency.
Backups
Recoverable data and configuration are backed up on a schedule appropriate to what the system holds.
Performance & support
We tune what slows down and you reach the engineers who know the build when you need help.
How it works
A plan sized to the system
A brochure site and an application processing customer data should not have the same maintenance plan. We review what is running, its integrations, and how quickly it needs to recover, then give you one clear monthly scope.
- 01Review
We inventory the application, hosting, accounts, and current risks.
- 02Agree
You get a written scope, response expectations, and one monthly amount.
- 03Operate
We monitor, maintain, document, and report on the work from then on.
Review your maintenance needs
Tell us what you are running. We will review the system and recommend an appropriate level of care.